Procella Audio Australia · MAREOR P/L
Email: contact@mareor.com · Phone: 0422 612 846 · Location: Sydney, Australia
1. Who we are
This website (procella.com.au) is operated by MAREOR P/L, trading as Procella Audio Australia. We are the exclusive distributor for Procella Audio products in Australia, New Zealand, and Asia-Pacific.
2. What information we collect
3. How we use your information
We use personal information to respond to enquiries, discuss home cinema or media room projects, connect you with a specialist AV installer in your area, and follow up via phone, email, or messaging. We use anonymous analytics data to understand site usage, improve content and user experience, and measure marketing effectiveness.
4. Who we share your information with
We may share your personal information with authorised Procella Audio dealers and AV installers in your area for the purpose of fulfilling your project enquiry. We only share your details after reviewing your enquiry and determining the most appropriate partner for your project.
We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may also share information with Google Analytics, service providers who help operate our website, or where required by law.
5. How we store and protect your information
Your personal information is stored securely using industry-standard measures. Form submissions are transmitted via encrypted connections and stored in secure systems. We retain information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
6. Cookies
Our website uses cookies and similar technologies. Essential cookies are required for the website to function properly and cannot be disabled.
Analytics cookies from Google Analytics 4 collect anonymous information about how visitors use our website. You can manage or disable cookies through your browser settings, including deleting stored cookies, blocking third-party cookies, blocking specific sites, blocking all cookies, or deleting cookies when you close your browser.
7. Your rights
Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, correct inaccurate or out-of-date information, request deletion subject to legal obligations, withdraw consent, and lodge a complaint with the Office of the Australian Information Commissioner if you believe your privacy has been breached. To exercise these rights, contact us at contact@mareor.com. We will respond within 30 days.
8. Third-party links
Our website may contain links to third-party websites, including procella.audio, dealer websites, and social media platforms. We are not responsible for the privacy practices or content of external sites, and encourage you to review their privacy policies.
9. Children’s privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will delete it.
10. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated Last updated date. We encourage you to review this policy periodically.
11. How to contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact MAREOR P/L at contact@mareor.com, 0422 612 846, Sydney, Australia. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au or 1300 363 992.